Follow our interview tips and techniques and you’ll greatly increase your chances of landing the job. They are responsible for people, operations, budgets, project delivery and strategy. The average salary for a Customer Service Assistant change depending on your location, your employer and the company you’re working for, but as a trainee assistant you can earn between £8,000 and £10,500 a year. Find a course on our Courses site. This free Customer Service Assistant job description sample template can help you attract an innovative and experienced Customer Service Assistant to your company. £9.30 up to £11.70 per hour - This isn’t stacking shelves. Customer Service Assistant As one of our Customer Service Assistants, you’ll be the face … working in a team full of fantastic people as a Customer Service Assistant.After all, who … Job Description Customer Service Assistant £8.72 per hour, 16 hours per week Based in MK10 … Here is a detailed customer service job description for your reference. They’re the ones who keep customers happy, shelves stocked, tills manned and displays looking beautiful. Entitled support from the welfare state. A school teacher helps their students to be passionate about learning and understands the impact and importance of lifelong education. A customer service assistant job in a supermarket can include helping customers find the foods they need, completing their purchases on a cash … You’ll be expected to keep up-to-date with all the latest products and promotions so you can explain it to customers who may be interested. People need more than a basic package to enjoy their workplace. Do you have what it takes to be a fit as a Customer Service Assistant at H-E-B. Job Descriptions » Customer Service Assistant Job Description Customer service assistant has become one of the essential parts of any organization as all the organization need to have some sort of representative that may act on behalf of the organization and may be available there all the time for queries handling of the customer. You’ll also be expected to sit (or stand) in the same place for long periods of time so customers can always find you, so make sure you wear some comfy shoes to work. In some companies, there’s also the possibility of earning bonuses or commissions to add onto your yearly salary. By the nature of his/her job, the service assistant is usually the first point of contact a customer has with the company when the customer has a problem with the company’s service or product that they want solution to. Customer Service Assistant. When it comes to promotion opportunities, you can go on to become a supervisor or manager of a department, or even an entire store. Learn more: ZipRecruiter, Inc. © All Rights Reserved Worldwide, Customer Service Assistant Job Description Sample Template, ZipRecruiter Launches Unemployment Benefits Calculator, Unemployment Insurance Job Search Requirements Explained, Sales Administrator Job Description Sample Template, Client Services Associate Job Description Sample Template, Processing Associate Job Description Sample Template, Telesales Job Description Sample Template, Respond to customer calls and emails and answer questions about products and services, Process orders and ensure they are fulfilled, Log all contacts in our customer database system accurately, Perform general administrative tasks, such and copying and filing, Generate monthly, quarterly, and annual reports for management, 1+ years of experience in customer service or an administrative role, Able to manage multiple accounts simultaneously. Discover expert tips on how to succeed as a marketing manager and what it takes to progress your career in this fast-paced industry. How to become a Customer Service Assistant? Customer Service Assistant Duties and Responsibilities. Read our guide, together with our How to handle competency-based interview questions tips, and double your chance of interview success. Responsibilities: Full-time staff may functionally supervise part-time employees; Assists with departmental educational workshops and training for staff, faculty and students; They can lead and influence the way a brand looks and feels in the market and marketing manager duties can cover the entire spectrum of how a company communicates. Each job profile tells you: Big job interview coming up? Typical Shifts: Various. It includes after-sales services too. As the driving force behind generating new sales leads and contacts, a successful business development manager is a highly-prized asset to any company and bonus-related pay means the financial rewards of this career can be great. Customers are at the heart of everything we do. You have a new job, you’re taking a career break or you just couldn’t work in a job you didn’t like anymore. You can keep your profile up-to-date by adding your latest skills and experiences. How much does a Customer Service Assistant make? Email address. Operations management careers are varied and the rewards can be plentiful. Customer Service Assistant Job Description & Responsibilities. However, a good basic education (five GCSEs, grades A-C) will give you an advantage when applying for jobs, especially if you’ve got English and Maths under your belt. Read our tips from top interview experts and be more prepared at your interview than anyone else. This customer service sample job description can be used to help you create a job advert that will attract candidates who are qualified for the job. Capita Pte Ltd – Temp & Contract. If you really want your CV to stand out from the rest you may want to consider taking a Level 2 or 3 NVQ in Customer Service as well. A third of our lives is spent at work. Key information. How to become a Customer Service Manager? Customer Assistant Job Summary We are looking for an outgoing and positive customer assistant to join our growing team. The Customer Service Assistant will be responsible for taking incoming calls from our customer base and addressing customer product issues and concerns with the company. Central SGD 2.2K - 2.5K monthly Customer Assistant Job Description Customer assistants speak with customers in person and over the phone to address complaints, answer questions, and collect money on overdue accounts. Giving information and helping to solve customer problems. Many companies now offer in-house training schemes which train you in new skills that you can use in the job, as well as improving on existing ones. The assistant helps customers obtain the support that the customer needs. From culture to facilities, location to career opportunities, we look at what makes an employer worth staying with, and reveal the UK’s Best Employers for 2020. Need additional qualifications? Responsibilities. You’ll inspire, motivate and encourage a new generation of learners and guide them to make a positive impact in the world around them. Our advice can help. Related Topics: Employer, Templates, Job Description Sample Template. If you’re after set hours in an office then a Customer Service Assistant job may not be for you as many companies are open at weekends, evenings and even through the night depending on what company you work for. A good or bad ops manager can make or break the delivery of a product or service. The opportunity. Browse over 200 job description examples. Our company is looking for a Customer Service Assistant to join our team. Within one shift you could be guiding a customer to a product, serving on the checkouts, helping to fill shelves, taking a delivery or moving stock around the warehouse. You’ve quit! At ZipRecruiter, our mission is to connect employers and job seekers with their next great opportunity. Are you friendly, patient and quick-thinking? Everything you need to know before accepting a job offer, Everything you need to know before declining a job offer. https://www.totaljobs.com/advice/customer-service-assistant-job-description, Search, for example, for Job title, skill or company, Search, for example, Town, city or postcode, Over 10,000 companies are looking for new employees on Totaljobs – help them find you, Duties and responsibilities of a Customer Service Assistant, Apply for a Customer Service Assistant job on Totaljobs now. You’ve done it! Think your skills need some more work? Make sure to add requirements, benefits, and perks specific to the role and your company. How can you give the answer an employer is looking for unless you know the questions they’ll ask? He or she may work in either bank, Shops, local government offices or can be in any other company such as energy or insurance. Cheddleton Staffordshire ST13 7HN. Skills needed to be a Customer Service Assistant, Search for Customer Service Assistant jobs on Totaljobs, average Customer Service Assistant salary in the UK. As you become more experienced you’re looking to earn between £9.000 and £13,000, even more if you’re working for a large organisation. Customer Service Supervisors investigate and solve product and service complaints. This usually means providing information on products or services sold by the company. Join the team and show us what service with a smile really looks like. This customer service representative job description sample can provide a template for a posting that will attract the best-of-the-best candidates. Woo hoo! On a daily basis, you will field calls and emails from customers, answering questions about our products or services, processing orders, and handling customer concerns or complaints. Marketing managers play a crucial role in helping a business to promote and sell its products to its customers. The main duty of a customer support assistant is to do precisely what the job title indicates. Marketing services do not end with sales. Interested In Select a job category from the list of options. A Customer Service Supervisor oversees, leads and trains a company’s service staff. Customer Service Assistant Job Description and Profile. So if one industry doesn’t suit you, then you can always try your hand at another. Working in this role can be a great way to learn about a company and receive training and experience. How to get hired by nailing the 20 most common interview questions employers ask. Eek! This is feeding families. The plus side to this is there are often part-time and flexible working options available so you can fit it easily into whatever else you have going on in your life. One of the biggest and most important sectors in the UK, jobs in education involve everything from teaching assistant to curator and librarian. Here you’ll gain insight into the role across a variety of sectors and hear from those experienced in the role and the hiring process. For ideal results, maintain the structure and organization of this outline, then edit and revise this template to meet your specific job requirements and duties. Trying to negotiating an improved benefits package? Companies are looking for friendly people who show good customer service and have previous experience in the industry rather than pages of qualifications. Now you’ve changed your mind. And don’t forget: View the Customer Service Assistant jobs currently available on Totaljobs, or sign-up for email job alerts. Yes? Customer service assistant Alternative titles for this job include Customer service adviser Customer service assistants deal with customers' queries, purchases and complaints. Where do you stand legally? You don’t always need previous experience or qualifications and there are loads of opportunities to train on the job and learn new skills. Friendly people who show good customer Service and have previous experience in industry... Include selling, restocking and merchandising means communicating with the customers and answering their queries Assistant jobs now hiring Indeed.co.uk... Job interview coming up on how to sell yourself best is spent at work benefits for experienced teachers be. Expert advice from BP, Hilton, PepsiCo and Boots HR professionals building colleague relationships explore! 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