Vacasa is horrible at their customer… Vacasa is horrible at their customer service. Guests can relax comfortably in one of Vacasa’s 25,000+ professionally managed homes, knowing that 24/7 customer care is just a phone call away. Use RevDex to write a review. Vacasa manages over 25,000 vacation homes around the world. :) Thank you!! I expect some type of a refund for our experience. Way to make it right! Reviewer11269405 Sign in to contact user. Mailing Address: 850 NW 13th Ave. Portland, Ontario 97209. The average Vacasa salary ranges from approximately $28,983 per year for Customer Service Representative to $45,000 per year for Guest Service Agent. $14.11 per hour. Attendant . I ended up calling another realty company who gave me the name of the property manager and I called to report the issue. Skift is hosting its Short-term Rental and Outdoor Summit this week, December 9 – 10. Easy. You've already flagged this Shawn Sweeney 1 review. You've already flagged this Gail 3 reviews. 26 salaries reported. Interviews include: Chip Conley (former Airbnb), founder, Modern Elder […] When you book with us, you get more than a vacation rental—you get professional service you can count on. Positive. 3.0. Useful. Unbelievable that Vacasa hasn’t stepped up their customer service resources in light of the COVID 19 situation. page 6. VaCasa ranks … Last week, an Oregon resident and vacation home owner filed a lawsuit against Portland-based Vacasa requesting class action status and seeking $3 million in estimated damages on behalf of herself and others. Mar 29 Donald B. 0 % Negative. That is when they signed up for Aircall - and it didn’t take long to validate that decision. Vacasa Customer Service. VaCasa has a consumer rating of 1.13 stars from 104 reviews indicating that most customers are generally dissatisfied with their purchases. We are here for you. Canada. Have something to share about Vacasa? 191 salaries reported. We are happy to accept the guest's counter … Customer Service. page 11. COVID-19 Updates Cancel My Trip Support and Contact Toll Free: +1 800-544-0300 Local: +1 850-601-8081 Charming . Vacasa has 22 offices along the West Coast that can be contacted during business hours (4am-11pm PST, everyday). 100 % Neutral. Phone: (800) 544-0300 . Frustrated. More information is … Customer Service Representative Vacasa . They don’t care that my husband has asthma and cannot handle dog hair/dander. Difficulty. 11 salaries reported . Their policies are all quite simply explained in their Frequently Asked Questions tab as well. I went into this rental thinking that Vacasa had the poorest customer service I've ever experienced with a vacation property management company, and after this stay, it confirmed my belief and will never rent something from them again. When we received an ODOT notification to NOT TRAVEL over the passes because of snow and ice we contacted them immediately asking for a credit for another day. Spaciously laid out and cooled by central air conditioning, you'll find it easy to relax in this family-friendly condo - that also welcomes the family dog! Share. Reservation Agent. The cost to attend is $145, and the short-term rental sessions will be held on Wednesday, Dec 9. Consumers complaining about VaCasa most frequently mention customer service, full refund and hot tub problems. Salaries posted anonymously by Vacasa employees. page 7. We can not wait to rent this home again. Customer Service Representative at Vacasa Ellenwood, Georgia, United States 0 connections. They have a dedicated email address to handle questions from homeowners. Customer Service Representative. Vacasa. You'll also be able to look out on the shared pool from your own private screened-in porch! 18 salaries reported. $10.47 per hour. Vacasa provides the worst customer service and quite frankly seems deceptive in their practices. Customer service contacts and company information. Front Desk Agent. The Challenge. Write a review Sign in. Reservation Agent. Vacasa meets that challenge by relying on Amazon Business. Front Desk Agent. Reviews → Property Management, Vacation Rentals, Lawn Maintenance → Vacasa Vacasa Reviews (693) Add a review. This can be a turn off to a potential guest. Nate Tomlinson, Vacasa's Director of Customer Experience, was one of our expert panelists—and shared how his team supports over two million guests per year, staying in Vacasa's 23,000+ vacation homes around the globe. Please note that all salary figures are approximations based upon third party … Reply. Interviewing at Vacasa. With Vacasa’s people-first approach to customer experience, it needed a contact center system that gave the reins to customers, so they could engage with … Customer service contacts and company information. Share Report. Vacasa. Use promo code VRMINTEL for VRM Intel’s discount to save $36. Customer Service Representative. Customer service at Vacasa was great. Applied Online. Reply from Vacasa. But Vacasa didn’t stop there, they honed in on improving inbound call management specifically, searching for a tracking solution that would increase service efficiency. 100 % Difficulty 1 Rating. Supplying unique items for thousands of rental homes. Average. Experience 1 Rating. The complaint alleges that Vacasa misrepresented […] I have filed complaints with the BBB and my credit card company. 195 salaries reported. No follow up whatsoever. ——————— Don’t rent from vacasa! Vacasa. The team ensures they leave no stone unturned while solving problems homeowners face — the very idea Vacasa began with. Vacasa offered only to wave the cleaning fee and $50 for the absent dishwasher. VACASA is THE WORST in terms of customer service. Customer service contacted me from vacasa and not only apologized but offered so much compassion and understanding for my current situation and was able to put my mind at ease and resolve all issues!! Use RevDex to write a review. Report this profile; Experience. Share Report. Have something to share about Vacasa? Contact Vacasa Customer Service . Customer service contacts and company information. $14.63 per hour. $14.66 per hour. No one from Vacasa ever checked in with us the entire time we were there...we received not one phone call or visit from the local Vacasa office. Average Vacasa hourly pay ranges from approximately $9.47 per hour for Attendant to $14.82 per hour for Front Desk Agent. Everything just went so smoothly. Contact Vacasa Customer Service . Reviewer14711687 Sign in to contact user. Use RevDex to write a review. 23 salaries reported. Share. Useful. The waterfront location facing Anna Maria Sound means that you'll be able to relax in a peaceful location near Grassy Point. I won't ever use them to rent any property nor will I recommend them to family and friends. Experience. Charming This charming villa has a total Key West vibe from the decorating to the wonderful front porch. Go DIRECTLY through Brockway Springs Resort and not Vacasa! Vacasa. With Vacasa, the customer service representative is highly unlikely to know the details of your property and is even more unlikely to have ever visited it. $12.10 per hour. Share Report. But we automatically fell in love with the place and decided to order in. $14.82 per hour. Our family/friends will continue to reserve rentals year round using Vacasa! Getting an Interview. Write a review Sign in. The partnership is so successful that Vacasa expects to increase the share of purchasing it makes through Amazon Business from 14 percent to 20 percent over the next year. $14.48 per hour. Their customer service clearly doesn’t care about their clients. $14.79 per hour. 1 Interview Review. I have been trying to get in contact with them for over two weeks via emails to info@vacasa and phone calls regarding a future credit, and due to no response, I am now requesting a full refund. Reply. Share. Vacasa Contact Us. Q&A . That said, call them at (503) 345-9399, email them at [email protected], or fax them at (503) 897-7036. 28 salaries reported. Guests stay at our homes because they love the Vacasa … 12 salaries reported. Interviews at Vacasa. Sharing is caring! Customer service wait times decreased by 40% in just one month, and that standard has been kept constant since. Vacasa had my money and could care less if they delivered on their end. Contacts & Company Info . Poor customer service I originally booked a condo in Florida through Vacasa early this year and they ended up cancelling the reservation on us due to their contract with the property being terminated, which was fine. Reviews → Property Management, Vacation Rentals, Lawn Maintenance → Vacasa Vacasa Reviews (693) Add a review. Average Salary. Website: www.vacasa.com . A free inside look at Vacasa salary trends based on 588 salaries wages for 261 jobs at Vacasa. $9.47 per hour. Write a review Sign in. Vacasa Phone: (503) 345-9399. info@vacasa.com. Guest Service Agent. I've left messages & sent emails and never received a response. Sharing is caring! Taking a 5 year old over icy passes in a winter storm seemed irresponsible and dangerous. It was a short trip and these things we could deal with, not happily though. Reviews 0 . Parking Attendant. 16 salaries reported. Timely communication and responsive customer service is essential to providing proper accommodation. Reviews → Property Management, Vacation Rentals, Lawn Maintenance → Vacasa Vacasa Reviews (693) Add a review. Click here. All Vacasa - Customer Service salaries. Average Vacasa Customer Service Representative hourly pay in the United States is approximately $14.66, which is 12% above the national average. Useful. Vacasa is extremely easy to contact, as all their company info is listed on their website under the ‘Contact Us’ tab. Customer Service. Vacasa FAQ. Join to Connect. Average. A guest does not want to listen to a representative fumble through unclear details of the property you are interested in. They don’t care that I called a number of times to try and rectify this potentially serious matter! We spent two days and significant expense fumigating the residence. Vacasa takes immense effort to make owners’ lives easy — and thus, customer support for homeowners is a strategic area for them. I am blown away! Salary information comes from 49 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Have something to share about Vacasa? Useful. Hard. We may be biased (Vacasa is an AskNicely customer as well as our Portland neighbor), but we found his insights relevant far beyond the world of vacation rental … Their response..."well it's not a named storm so... it's tough to be you". Vacasa About. 0 % Getting an Interview 1 Interview Review. Reply. Sharing is caring! So I booked a new reservation to a different property through Vacasa in Florida before the COVID pandemic. Average Salary. 18 salaries reported. Vacasa Customer Service Call Representative Interview Questions. Vacasa is the second largest vacation rental management company in the US with 5,400 vacation homes under management. Our full-service management includes marketing, customer service, cleaning, maintenance, booking, and more. Parking Attendant. 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